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Frequently Asked Questions


How Long Will It Take To Get My Product?

Generally it takes 5 to 7 working days after order has been placed by user.


What kind of Payment Methods Are Accepted?
We are accepting payments via secured online net banking like via Gpay, Credit Card, and Debit Card etc. We also offer Cash on Delivery (COD).


How Can I Cancel my Order?

To cancel an order, view the order details in user dashboard and tap on cancel button.

How Can I Return my Order?

We only accept return in some specific conditions if our product is damaged and if order wrong product. In that case you can directly call our toll-free number and drop an email to us. For the same return will be made within 3-4 working days after deducting bank charges.

Do I need an account to place an order?
You may place your orders as a Guest as well but creating an account always comes handy as you do not have to add all your information every time you place an order.


How Do I Track My Order?
If you want to track your order then just login into the site  , go to the user dashboard and tap on the Order and track order easily.


Who should I to contact if I have any queries?

If you have any query then directly call us at our toll-free 1800-121-5488 number and drop us an Email at info@pearlwater.inWetry our best to resolve your query.

Do You Ship Across India? 

At the moment, we ship only within Delhi/NCR in India.

What Shipping Methods Are Available?

By courier, company transport and third party delivery agencies.

How Long Will It Take To Get My Product?

Generally it takes 5 to 7 working days after order has been placed by user.


What kind of Payment Methods Are Accepted?


We are accepting payments via secured online net banking like via Gpay, Credit Card, and Debit Card etc. We also offer Cash on Delivery (COD).


How Can I Cancel my Order?

To cancel an order, view the order details in user dashboard and tap on cancel button.

How Can I Return my Order?

We only accept return in some specific conditions if our product is damaged and if order wrong product. In that case you can directly call our toll-free number and drop an email to us. For the same return will be made within 3-4 working days after deducting bank charges.

Do I need an account to place an order?
You may place your orders as a Guest as well but creating an account always comes handy as you do not have to add all your information every time you place an order.


How Do I Track My Order?
If you want to track your order then just login into the site  , go to the user dashboard and tap on the Order and track order easily.


Who should I to contact if I have any queries?

If you have any query then directly call us at our toll-free 1800-121-5488 number and drop us an Email at info@pearlwater.inWetry our best to resolve your query.

Do You Ship Across India? 

At the moment, we ship only within Delhi/NCR in India.

What Shipping Methods Are Available?

By courier, company transport and third party delivery agencies.

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